Are Green Entrepreneurial Technology and Sustainable Practices Related to Employees’ Performance? A Basis for BPO Techno-Stewardship Action Plan

Josephine Prudente; Eunice Mareth Areola

doi:10.58870/berj.v10i1.85

Authors

Josephine Prudente San Beda University, Manila, Philippines
Eunice Mareth Areola University of Santo Tomas Angelicum College https://orcid.org/0000-0001-8510-8421

Keywords:

BPO, Employee Performance, Green Entrepreneurial Technology, SDG 13, Sustainabilit

Abstract

In recognizing the vital role of BPO industry to the Philippine economy and in ascribing to SDG 13 Climate Action target goal 13.2 in integrating climate measures into policies, strategies, and planning and target goal 13.3, that focuses on the building of knowledge to meet climate change, this research is carried out to answer this specific question: What is the relationship between green entrepreneurial technology & sustainable practices to employee performances in attaining sustainable techno-stewardship? This research embraced a quantitative correlational design in determining the relationship between green entrepreneurial technology & sustainable practices to employee performance. The Structural Validity of the Employee Performance Scale for Filipino Workers EPS-FW by Nieva et al. (2025) was utilized to measure Filipino employee performance. In measuring the ecological conscientiousness of BPO firms in employing green entrepreneurial technology (GET) & sustainable practices (SP), the Program Sustainability Assessment Tool (PSAT) of Washington University, St. Louis, MO (2013) was utilized. Results showed a significant relationship of GET and SP to employee performance, particularly the environmental support dimension to the latent constructs of task, adaptive, and contextual performances. This means that having a supportive internal and external climate strengthens the sustainability capacity of BPO firms. The strategic planning dimension also indicates a significant relationship to task performance, demonstrating strong BPO program directions, goals, and strategies. In designing a sustainable action plan, the study concludes the existence of all PSAT dimensions to support BPO firms’ sustainability competence towards a holistic techno-stewardship plan.

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